These Terms of Service (“Terms”) govern your access to and use of the website tidyzena.com (“Site”), including all site functions, product sales, online transactions, and customer services. By visiting, browsing, registering, placing orders, or purchasing any products on this Site, you (“User”, “Customer”, “You”) fully acknowledge, understand, and agree to be legally bound by these Terms and all applicable laws and regulations.
Tidyzena brand and the official website tidyzena.com are operated and managed by Xiangyang Dongna Trading Store (Sole Proprietorship) (“We”, “Us”, “Our”). All website operations, commercial transactions, customer services, and legal liabilities are independently undertaken by our company.
Registered Company Address: Room 1407-1, No. 66, Zhangqiao Community, Zhangqiao Street, Fancheng District, Xiangyang City, Hubei Province, China
Official Contact: Email: service@tidyzena.com | Phone: +86 13221822074
1. General Agreement
These Terms apply to all visitors, users, and purchasers who access or use our website and services. If you do not agree with any part of these Terms, you must immediately stop using tidyzena.com and all related services. Continued use of the Site constitutes continuous acceptance of the latest updated Terms.
2. Governing Law
These Terms of Service, all website usage rules, product transaction contracts, order agreements, and all related legal claims shall begoverned exclusively by the substantive laws of the State of Georgia, United States of America, without regard to Georgia conflict of law principles. All dispute resolution procedures, arbitration rules, and judicial proceedings shall comply with the Federal Arbitration Act and the Georgia Arbitration Code. Your use of this website confirms your voluntary acceptance of Georgia state law as the sole legal standard governing all contractual and non-contractual relationships between you and Tidyzena.
3. Jurisdiction & Venue
You expressly consent and submit to the exclusive personal jurisdiction of the state and federal courts located in Fulton County, Georgia, USA. The venue for all litigation, legal actions, claims, counterclaims, or judicial proceedings arising out of or related to your website use, product purchases, service disputes, or breach of these Terms shall be exclusively set in Fulton County, Georgia. You irrevocably waive all objections regarding improper jurisdiction, inconvenient venue, or forum non conveniens for any related court proceedings.
4. Dispute Resolution & Binding Arbitration
In the event of any dispute, controversy, disagreement, or claim arising from or relating to these Terms, website access, user behavior, product transactions, payment issues, shipping services, return policies, or after-sales support, both parties shall first attempt good-faith negotiation to resolve the dispute amicably within 30 calendar days.
If the dispute cannot be settled through friendly consultation, both parties agree that the dispute shall be resolved by binding arbitration instead of general court litigation. The arbitration proceeding shall be administered in accordance with the commercial arbitration rules of the State of Georgia. The arbitration seat and hearing location shall be Fulton County, Georgia, USA. The arbitrator shall have exclusive authority to determine all questions concerning arbitrability, jurisdiction, and the scope of the dispute, and shall issue a final and enforceable arbitration award.
The arbitration result shall be final and legally binding on both parties. Judgment upon the arbitration award may be entered in any competent court located in Fulton County, Georgia for enforcement purposes.
5. Exceptions to Arbitration
Notwithstanding the above arbitration provisions, We reserve the right to seek injunctive relief, protective orders, or equitable remedies in the competent courts of Fulton County, Georgia for disputes involving intellectual property infringement, unauthorized website misuse, fraudulent transactions, illegal operations, or violations of public interests, without prior negotiation or arbitration proceedings.
6. Website Use Rules
You agree to use tidyzena.com only for lawful, personal, and non-commercial purposes. You shall not copy, modify, crawl, disseminate, or commercially exploit any website content, design, product information, or service functions without our written authorization. Any malicious attack, illegal access, or behavior that disrupts the normal operation of the website is strictly prohibited.
7. Intellectual Property Rights
All trademarks, logos, text, images, graphics, website design, and product content displayed on tidyzena.com are the exclusive intellectual property of Tidyzena and Xiangyang Dongna Trading Store (Sole Proprietorship). No user may reproduce, distribute, resell, or commercially use any of our intellectual property assets without explicit written approval.
8. Order & Service Terms
All product orders, payments, shipping arrangements, return services, and after-sales support are subject to these Terms, as well as our independent Shipping Policy, Payment Policy, Return Policy, and Privacy Policy. We reserve the right to refuse, suspend, or cancel any abnormal, fraudulent, or non-compliant orders.
9. Disclaimer of Warranties
The website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant uninterrupted, error-free, or completely secure website operation. To the fullest extent permitted by Georgia state law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by applicable Georgia state law and federal law, Xiangyang Dongna Trading Store (Sole Proprietorship) and Tidyzena shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchased products.
11. Policy Updates & Modifications
We reserve the right to revise, update, or modify these Terms of Service at any time without prior notice. All updated terms shall take immediate effect upon publication on tidyzena.com. Your continued use of the website after updates constitutes your acceptance of the revised Terms.
12. Severability
If any clause of these Terms is deemed invalid, illegal, or unenforceable by a competent Georgia state court or arbitration tribunal, the remaining clauses shall remain in full force and continue to bind both parties.
13. Contact Information
If you have any questions, disputes, or consultations regarding these Terms of Service, please contact our official customer support team:
Email: service@tidyzena.com
Phone: +86 13221822074