We welcome your inquiries, feedback, and support requests of all kinds. At Tidyzena, we strive to deliver responsive, professional, and customer-focused support for all website users and shoppers. Whether you have pre-purchase questions, order issues, shipping concerns, after-sales requests, or general suggestions, our team is ready to assist you.
Tidyzena and the official website tidyzena.com are operated byXiangyang Dongna Trading Store (Sole Proprietorship). All customer services, business consultations and after-sales support are officially undertaken by our professional team.
Get In Touch
Email: service@tidyzena.com
Phone: +86 13221822074
Company Information
Brand Name: Tidyzena
Operating Company: Xiangyang Dongna Trading Store (Sole Proprietorship)
Registered Address: Room 1407-1, No. 66, Zhangqiao Community, Zhangqiao Street, Fancheng District, Xiangyang City, Hubei Province, China
Working Hours
Monday – Friday: 9:00 AM – 6:00 PM (UTC+8)
Customer service is unavailable on weekends and official public holidays. All messages and inquiries received during off-hours will be reviewed and processed with priority on the next business day.
Response Time
We aim to respond to all valid customer inquiries within 24 business hours to ensure efficient problem solving and reliable service experience for every user.